Brief Introduction
1. You feel that you were discriminated against by an officer of the Federal government or an officer of the Department of Homeland Security because of your race, disability, religion, gender, or ethnicity.
2. You believe the U.S. Government's record of your personal information is inaccurate or has been misused.
3. You believe you were unfairly detained during your travel experience or unfairly denied entry into the United States
4. You were not able to print a boarding pass from an airline ticketing kiosk or from the Internet as a result of some action taken by the Department of Homeland Security.
5. You were denied or delayed boarding.
6. A ticket agent "called someone" before handing you a boarding pass.
7. You were told
a) your fingerprints were incorrect or of poor quality;
b) your photo did not match the travel document;
c) your personal information was incomplete or inaccurate;
d) you are on the "No Fly List".
8. You want to amend a traveler record for overstay as a result of not submitting the required I-94 when exiting the U.S.
Supporting Documents
Copies of identity documents;
According to the various situations, attorney will instruct you how to collect evidences and prepare the documents.
Notice
1. The Department of Homeland Security safeguards the privacy of any personal information that you provide in attorney's inquiry to DHS. The information that you provide will be used to process DHS request for redress only.
2. Our attorney service does not include addressing travel issues related to mishandled bags or poor customer service, etc.
3. Foreign students and exchange visitors are strongly encouraged to contact their designated school official (DSO) or responsible official (RO) to determine the best way to submit your request. DOS or RO are usually able to resolve issues related to the Student and Exchange Visitor Information System (SEVIS); our attorney can help and resolve issues whether they are related to SEVIS or not.
Filing Address
Mailing Information
Mail to the following address:
DHS Traveler Redress Inquiry Program (TRIP)
601 South 12th Street, TSA-901
Arlington, VA 20598-6901